Annual Summary & Data

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Student Legal Services Annual Summary and Assessment Report

The Annual Summary is a one-page snapshot of key data and metrics from the year.  The Assessment Report offers a detailed analysis of the accomplishment of the SLS mission, student learning outcomes, and client satisfaction based on data collected from confidential online surveys of SLS clients.

(See below for SLS Annual Summaries and Assessment Reports from previous years)

Recent Data Highlights

2,071 client consultations provided in 2024-25 (up 1.4% from 2,043 in 2023-24)

Top SLS consultation topic areas in 2024-25:

  1. Landlord/roommate/lease issues (58.2%)
  2. Auto insurance/accidents/other personal injury matters (7.5%)
  3. Small claims court actions (5.1%)
  4. Police citations for alcohol, shoplifting and other misdemeanor offenses (5.1%)
  5. Family Law (4.0%)
  6. Employment (3.5%)

Top SLS client referral sources in 2024-25:

  1. Friend/word of mouth or previous SLS client
  2. Personal research by student
  3. Previously used service
  4. Campus administrative or academic department (330+ referrals from 56 different departments)
  5. City of Berkeley Rent Stabilization Board
  6. Student Advocate’s Office + ASUC SLC

Consistent with previous years, the following demographic groups consulted with SLS in a proportion higher than their average numbers on campus in 2024-25: African-American students (52.3% higher than the campus average), Native American students (182.9% higher), transfer students (10.8% higher), students age 24+ (32.9% higher), Pell Grant-eligible students (43.1% more likely to be Pell eligible), and lower-income students (38.0% of SLS undergrad clients had family incomes less than $60,000/year, and median income of SLS clients is 31.9% lower than the campus median). [All student demographic data is aggregated.]

 

Among all SLS clients in 2024-25, 6.2% were encountering severe financial distress, 8.5% were dealing with housing insecurity or significant habitability problems, and 2.9% were at risk of potential violence and/or targets of harm.

Student Legal Services Annual Summary and Assessment Report Archive